Enterprise 2.0 in a Digital Library: Implementations and Outcomes

The chapter presents the concept of Enterprise 2.0 in a library environment. This concept describes the use of Web 2.0 tools and approaches by organizations in order to foster internal functions, e.g. communication, collaboration, innovativeness. Various aspects of this concept are tackled including implementation of Web 2.0 technologies for business purposes in a library. Importance of intrapreneurship for implementation of Enterprise 2.0 is suggested. Short theoretical reviews on both intrapreneusrhip and Enterprise 2.0 are followed by some general conclusions on the relationship between these two concepts based on the research results gathered in libraries in Serbia. Results from the ongoing European study on awareness and implementation of Enterprise 2.0 are also presented. The chapter is a valuable companion for anyone interested in the practical aspects of Enterprise 2.0 implementation in a library and presents an addition to librarianship theory by introducing a new idea on the relation between Enterprise 2.0 implementation and intrapreneurship.